AI Chatbot Platform
Multi-channel AI chatbot with RAG — handles 100K+ conversations/month across web, LINE, and Messenger.
Problem
Customer support teams are overwhelmed by repetitive inquiries across multiple channels, leading to slow response times and inconsistent answers.
Solution
An LLM-powered chatbot platform with RAG that provides accurate, contextual responses across web, LINE, and Facebook Messenger, resolving 92% of inquiries without human intervention.
Our AI Chatbot Platform combines large language models with Retrieval-Augmented Generation (RAG) to deliver accurate, contextual customer support across multiple channels simultaneously.
The platform integrates with existing knowledge bases, product catalogs, and order systems to provide personalized responses. Built-in analytics track resolution rates, customer satisfaction, and common inquiry patterns to continuously improve performance.
Tech Stack
“The chatbot handles massive volume with outstanding accuracy. A game-changer for our support team.”
Director of Innovation
E-commerce Company